Texas Roadhouse

Lovely meal an great atmosphere but the service could have been a little better, I don't think I should have to keep waving the waitress down for things so small like small plates after you serve rolls an silverware after you serve salads an refills at the beginning of the main course. After the tip was given there was no thank you have a good night even though we tipped more the 10%, actually more the 20% of the total meal, even though it wasn't earned by the waitresses customer service skills, a pretty face doesn't make up for a bad attitude.

Texas Roadhouse has some great food. The ribs are absolutely delicious, the mashed potatoes and gravy were pretty good, and I certainly recommend the grilled shrimp dinner. The rolls on this visit were a bit too dark and the service was okay but I did enjoy the salad. The music is pretty loud and just the general chatter of people can drive you crazy on the other hand.

So my visit was a mixed bag... I'll start with the good. The rolls and butter (cinnamon?) were amazing. Very VERY good. Friendly staff, bit of a wait, but who doesn't like throwing free peanut shells on the ground? It can be a little noisy, but it's a roadhouse... that's to be expected. After numerous birthday YeeHaws, my daughter wanted to come back on her birthday.

Her food was good, chicken was tender and not dry at all. My ribs and steak? Not so much. The ribs were dry and lacked flavor. The steak is where it hit the fan though. When a place advertises their steaks and has a display of fresh beef as you walk in, you'd think a medium rare sirloin would be a walk in the park. They HAMMERED it, like bad (see the pictures). I asked a staff member to find my waitress which took much longer than it should've. To her credit, she apologized and said she'd make a new one. After a bit we just wanted to leave. I flagged her back down and said we just wanted the check. She said she'd have the manager discount the meal and left to get the check. The manager came over and asked if I was sure, that she'd get the steak done ASAP. I told her it'd already been long enough and everyone else was done eating. She said she'd discount the meal as a way to make it better and I thanked her. I expected to leave happy as they were removing the food from the bill. They did not. She took $6.50 off of the $26 dollar meal.

I don't expect something for nothing, but I don't want to pay for garbage either.

Decent place and getting 3 stars because some of the food was OK and some of the staff were friendly.