Category: | Restaurant, |
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Address: | 8700 University Executive Park Dr, Charlotte, NC 28262, USA |
Zip code: | 28262 |
Website: | https://www.chick-fil-a.com/universityplace |
Opening hours (Edit) | |
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Monday: | 6:00 AM – 10:00 PM |
Tuesday: | 6:00 AM – 10:00 PM |
Wednesday: | 6:00 AM – 10:00 PM |
Thursday: | 6:00 AM – 10:00 PM |
Friday: | 6:00 AM – 10:00 PM |
Saturday: | 6:30 AM – 10:00 PM |
Sunday: | Closed |
My experience is your better off ordering off the app and picking up. Drive through makes to many mistakes and mis interprets the order. The food is good but the ordering can compromise the order. This location is like all that I have been to. They miss to many details.
Using the mobile app is the way to go. Of course you can expect the long drive-thru lines. But I literally place my order before I left my house, once I got to the location via the app, informed them that Iwas there. Next, my app alerted me step-by-step when it was time to get my food. And I may have waited like 6 minutes. While waiting for my phone the drive through line only got longer. Customer service of course was top notch. And the food was hot when I got it which is the most important part.
Although the food is always good, this location seems to work extra hard at directing traffic as well. A few of the other locations don't and there is always that impatient person jockeying for position ahead of someone else. Kudos to those working the line and the management.
Wait wasn't too long