McDonald's

Food is ok like other McDonald's. The place itself is clean. What needs to be improved is the staff. The staff is basically a bunch of untrained teenagers running the show. I've been coming here fairly frequently and it seems the quality of the staff is not getting better. While these kids were not rude but they do not understand about service and professionalism. Last time I was there, 3 of the boys stood near the drive thru window area chatting and completely ignored my presence until finally the more mature looking one recognized why we were all there for and came to the register to take my order. And while I was eating I could see the boys laughing and playing behind the counter. Another time I was there an African American girl was taking my order and she does not even know how to operate the cash register. No one actively came to help her and the rest of the crew just ignored her. There was no team work, no training. With Chick Fil'a almost right next door with their much more professional and service oriented staff, I don't know how this place can compete.

DISCLAIMER: I'm reviewing this place for it's generous play area... not just for the food!!

This is the first McDonald's I've been to that has had an entire room dedicated to the kids...I'm sure there are more, I just don't frequent it enough to notice. That said - my boys adore this location for its pretty spiffy play place. There is a huge play area decked out with an obstacle-type course (elevated play gym area), and even step-on instruments.. I'm inclined to say its more of a seating area with musical abilities rather than a toy itself, yet still interesting and attention grabbing...There are two fairly large gaming tables as well. One is a puzzle of sorts and the other is light up via touch. Coming from a family with two sensory kids, it was a nice sensory-aware approach!! As well, the play area itself was comfortable. There are soft mats in place instead of the typical floor and it appeared well maintained and quite clean. I also appreciated the larger cubby hole for storing shoes and other items, however, I'd still prefer to keep track of my kids' personal belongings myself and NOT leave them unattended.

There is plenty of seating - booths galore! Decent size seating that could easily accommodate a family of 6! There are a couple of televisions hanging on the walls that show cartoons/children's programming. Last we went, I wasn't too happy with the show (Spongebob - on Nickelodeon) and was glad my kids didn't tune in, but I'm pretty positive there were other children enjoying it nonetheless...

Now for the negative....

The bathroom was horrendous.. The floor was semi-sticky and the tables/floor in the eating area weren't too clean either. Not a usual sight when we've been here in the past, so maybe someone just missed the mark this time. I would say that that's not an excuse, seeing as though this is an area dedicated to families with children, so it should be clean at all times...

Won't review the food in depth - it's McDonald's. I will say that though - what we DID order was hot, fresh, and there were no concerns. The staff were pleasant and attentive. So, they get an extra star!

In the playground the tables where dirty. I was there for almost 2 hrs and nobody came to clean them the costumers where cleaning them as they where sitting down. Food was good fresh except the frys the Fry's where cold and old. It was around 5pm it wasn't busy.