| Category: | Restaurant, |
|---|---|
| Address: | 112 W Towne Mall, Madison, WI 53719, USA |
| Zip code: | 53719 |
| Website: | http://www.potbelly.com/WestTowneMall |
| Opening hours (Edit) | |
|---|---|
| Monday: | 10:00 AM – 9:00 PM |
| Tuesday: | 10:00 AM – 9:00 PM |
| Wednesday: | 10:00 AM – 9:00 PM |
| Thursday: | 10:00 AM – 9:00 PM |
| Friday: | 10:00 AM – 9:00 PM |
| Saturday: | 10:00 AM – 9:00 PM |
| Sunday: | 10:00 AM – 6:00 PM |
Manager there is awesome!! And nice to look at
Best sandwich I've ever had that wasn't homemade. Flavorful, warm, and just all around good. The mac and cheese was even better. Cheesy goodness made even better with the (free!) addition of bacon and mushrooms. Highly recommend!
Subpar experience. It seemed that they were our of half of the ingredients. They did not have turkey, which is a common ingredient on many subs. It was clear they were short staffed, but our group arrived at the beginning of the lunch rush and it just seemed to take forever. Sandwiches were piling up and getting cold, because one worker was starting the sandwiches as fast as he could while the other tried to handle payments, there was no one in the middle to actually finish the sandwiches so they just sat there. It seems like it could be a good shop, but needs better management and staffing levels.
My husband and i wanted to try something different as decided to eat here. To say the least it will be the last time we go there. The food was good fresh juicy meats but it took 20min to make our sandwiches and the sitting area was not clean . overflowing garbage tables were not washed off just not a good experience.defiantly need more than just 3 people working since they offer carry out.