Category: | Cafe, Restaurant, |
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Address: | 4301 W William Cannon Dr, Austin, TX 78749, USA |
Zip code: | 78749 |
Website: | http://kerbeylanecafe.com/ |
I regret that I have but 5 stars to give for this cafe! I am a very recent transplant to the neighborhood and I still don't have Wifi service at home so I became one of those annoying people that camps out in a restaurant with their laptop. I was reading emails and updating my address in the employee portal and... eating an amazing omelet and drinking copious hot, fresh, delicious coffee.
The food/coffee was excellent and the service couldn't have been better. Patricia made sure that my order was correct and my coffee cup never got cold and she was very gracious about me using a table in her section for so long. She always had a smile on her face and made me feel welcome.
Due to an issue that was completely my fault (use your imagination), I had the opportunity to meet the manager, Josh. Josh was the manager of the year, in my book, and I am very appreciate of him and his ability to turn an awkward situation into an opportunity to make me an even more loyal customer. Any managers that are failing should reach out to Josh for pointers.
Dear Kerbey Lane cooks, wait-staff, and managers - I shall return! (and with my wallet!) ;-)
Great 'cafe' that's open 24 hours. I had the tortilla soup, very good, not too spicy. Portion sizes are appropriate for price point. Service was good, quick and efficient. Ample parking.
Staff is very nice and and gets to know every customer so they can customize the experience for you. They have a wide selection of breakfast, and serve it all day. It is a wonderful place to go if you want a casual coffee, or a night out with friends at the bar. The patio is dog friendly, and the wait has never been long. Would definitely recommend to anyone. (There are also a lot of vegetarian and vegan options!)
Breakfast here is great, other foods such as burgers not so great, the meat is served extremely pink even though i did not request for it to be that way, servers should ask their guests if they are okay with eating raw meat especially if they're pregnant, like in my case instead of assuming everyone eats their meat like so. Servers suck, they need to work on being more attentive to their customers within a timely manner. My experience here would be better if Kerby Lane could hire better employees aka servers.