Category: | Restaurant, |
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Address: | 223 Saratoga Rd, Honolulu, HI 96815, USA |
Zip code: | 96815 |
Website: | https://bltrestaurants.com/blt-steak/waikiki/ |
Opening hours (Edit) | |
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Monday: | 5:00 – 10:00 PM |
Tuesday: | 5:00 – 10:00 PM |
Wednesday: | 5:00 – 10:00 PM |
Thursday: | 5:00 – 10:00 PM |
Friday: | 5:00 – 11:00 PM |
Saturday: | 5:00 – 11:00 PM |
Sunday: | 5:00 – 10:00 PM |
Staff was great and super friendly, I believe it was Keola (said on receipt) who was our server. Very great customer service. Most of our party had different cuts of steak and a couple of us that ordered the two types of rib eye were not impressed - seemed like it was just a quick Costco steak that was charred and brought out. Our friend’s Wagyu and Porterhouse were quite good and their Market Fish. Also good were the different sides.
For those of you that care, fountain drinks are $6 and are not free when it comes to refills. Be mindful of that when you say yes to “another coke?”
Ambient was nice recommend sitting in the outside seating area.
Not sure how to rate this place. We went here for Valentine's day. We had a reservation for 8:15. We arrived at 8, and the host told us the reservations are running late about 15-20 minutes. That's fine. We'll wait. About 30 minutes into our wait a staff member comes out and gives the delayed parties some champagne. That was nice. After some more waiting, we go up to the host at 9pm and he tells us we are next on the list. We are seated shortly after. In total about a 50 minute wait from our reservation time.
We are seated outside. We were not given a choice of inside or outside. Outside patio wasn't bad. We are greeted by our waiter and he doesn't return for 10 minutes. We order all of our meal when he returns, including drinks. This was around 9:15. We then proceed to wait over an hour until our entree arrives. The appetizer gets to us first, then the bread. They told us the bread was supposed to get to us first, but we didn't mind. After we eat the bread, the back-patio staff gives us a complimentary dessert. I think they thought we ate our food which is why it took so long for our entree to come out. Needless to say, the back-patio staff were extremely accommodating, however our waiter seemed to not be interested in us. He never came back. The back-patio staff took care of refills and taking plates away, but our waiter never checked back in. We had to talk to a back-patio staff member to get a manager in order to let them know our food had not yet arrived.
We were comp'd an extremely fair amount, which is what saved the service for us. We'll have to come back again on a less busy holiday. At the end of it all, the food was amazing, but the service, especially our waiter, left a lot to be desired.
The food and service was impeccable! Eating at BLT Steak is the reason we came to Oahu. We loved it so much we have made a reservation for tomorrow night! Highly recommend
Servers were good though they forgot a couple items that they "didn't hear" us order and although I had called to add on people to my party earlier in the day they still had the table set for the original number. Steaks were tasty but cooked medium well when we asked for medium and sides were just ok. Overall a nice dining experience but nothing that would keep me going back for more.
Great service and wonderful staff. Lots of options on the menu. Great wine list. I also got a dirty martini and they brought me regular and blue cheese stuffed olives ???????????? Be sure to save room for dessert. They had a dessert special: s’mores - their version has graham cracker sponge cake, dark chocolate creme and white chocolate ice cream ????????????
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