Category: | Restaurant, |
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Address: | 10 Albright Ave, Grand Canyon Village, AZ 86023, USA |
Zip code: | 86023 |
Website: | http://www.grandcanyonlodges.com/dining/arizona-room/ |
Opening hours (Edit) | |
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Monday: | Closed |
Tuesday: | 11:30 AM – 3:00 PM |
Wednesday: | 11:30 AM – 3:00 PM |
Thursday: | 11:30 AM – 3:00 PM |
Friday: | 11:30 AM – 3:00 PM |
Saturday: | 11:30 AM – 3:00 PM |
Sunday: | Closed |
Excellent food. My wife ordered the prime rib strips with rice. I ate her rice and man alive it was gooood. I ordered the southwest burger and was in my top five all time favorites. Atmosphere was nice and the views were awesome. Highly recommend.
I was looking forward to order a steak, but they don't have any in their menu. The young hostess had a bad attitute when we asked for a table. The server made all the difference with impeccable customer service. The food we ordered was delicious. I would come here again.
We chose to go to this restaurant today because of the view and the wait was less which was great. The hostess was nice and told us it would be a 50 minute wait so we went ahead checked in to wait. We check back in after an hour passed and it was going to be a little longer. Not a problem, we didn’t mind waiting. It was an hour and thirty minutes when they were putting two tables together for us and said it would be one minute. There was two hostesses and one finally came up and grabbed the wrong family which the family said they are me which isn’t right. So I approached the other hostess that we had already been speaking with the whole time and she realized the mistake and went to the family that they miss seated and that family said that they aren’t the people that where called. So this is when I get a little upset because instead of asking that family to get back up because the family said they where me and where they let them stay and made us wait another five minutes to put us at another table for four when we are a family of five. The hostesses told us she is sorry for the mistake but instead of correcting it we got jammed around a small table while we watched someone walk in and take our table and no help! I spoke to the waitress and assisted us with adding another table so we could comfortably. Thank you to our waitress!
Not sure why they were not seating more people. Service was good. Pricey but you are out in the middle of nowhere. Food was good nothing to brag about.
Part of a package with our train and sunset tour. Our server, Thomas, explained what was included. Food was actually pretty good. We were presented with the 2 tabs - ordered a beer, that was one and the other for the gratuity on the package meal $75. I asked Thomas to put a $19 gratuity on the one tab and was going to pay cash for the drink. Instead he rang both together handed me the bill for $8.55 and wrote $19 as the total and disappeared. It took me a while to flag him down to question what he had done. He said, "that's what you told me to do." No explanation, I could figure he had to ring something to add a tip to but he didn't take the time to point this out. I realize that the restaurant was short staffed but just be nice Thomas.