Wendy's

13:45 5-27-19
I ran into the restaurant as the parking lot was nearly empty and the drive through had 3-4 cars pulling in ahead of me. 2 tables were sat, 2 people in line at the register and myself. One girl taking the orders was amazing, fast, and friendly. The two people ahead of me seemed kinda slow and struggled with basic communication and were confused holding up the line. In the kitchen there were 2-3 people working stations and nothing else. At the drive through window was 2 more people working, I assume they were managers because of their shirts, but I'm not sure as there didn't seem to be any form of management happening. No one was helping the dine-in counter except the one girl rushing to keep up with the orders. All of the staff should have been aiding in the bagging and working cohesively to get all orders out efficiently. I am a local, regular patron, with 10 years of service industry management and this location seems to struggle with staffing as it is different every time I come through. Good people leave because of bad management...
My point is that I watched 2 people behind me leave without ordering when the place was nearly empty because nothing was flowing. Management wasn't present outside of maybe a paycheck. The girl at the counter was amazing. They shouldn't risk losing her because others don't want to help her for whatever reason. She is the only reason they get any stars.